At Dolla Shades, we want you to love your purchase!
If you're not completely satisfied, we’re here to help with our return and refund process. Follow our policies below to ensure a quick and easy return.
Returns
Return Window
We accept returns within 30 days of delivery
Eligibility
Items must be unused, unworn, and in their original packaging.
Proof of purchase (order confirmation or receipt) is required.
Custom or personalized items are non-returnable unless defective or damaged.
To start a return, email us at freshattire84@gmail.com with your order details.
Return Instructions
Returned items must:
Be unused and unworn
Be in original condition
Include all original packaging, engravings, paperwork, box, case, and cleaning cloth
Be securely packaged to prevent damage during transit
Returns that do not meet these requirements may be refused or partially refunded.
We will then email a return shipping label for you to send the package, free of charge. Please include all original cases and accessories.
Refunds
Approved
Once your withdrawal is approved and the item is returned, we will issue a refund within 30 days, using the original payment method. We may withhold the refund until the returned item is received, or proof of return is provided.
Damages or Defects
If you receive a damaged or defective product, please contact us within 30 days with photos of the issue. We’ll gladly send a replacement or issue a refund
Step 1: Choose message placement
Click the button below and then hover over your page to select a placement.
Step 2: Paste and save
You have copied the placement for the Product Page.
Go back to the App Embeds section, and in the Paypal Advanced Settings, paste the copied value into the
Product Page field and click the 'Save' button in the top right corner.
